DDR Yacht Cleaning

Legal

Privacy Policy

This page explains what information DDR Yacht Cleaning collects, why we collect it, and how we handle it when you visit our website or request interior yacht cleaning services.

Last updated June 8, 2026

In short

We collect personal information only when you choose to share it with us — for example, when you fill out a quote request, call us, or send an email. We use that information to respond to you, prepare estimates, schedule service, and manage our business relationship with you.

We do not sell your personal information. We do not use your contact details for unrelated marketing without your permission. If you have questions at any point, you can reach us at [email protected].

Who we are

This privacy policy applies to the website operated by DDR Yacht Cleaning (DDR Yacht Cleaning), an interior yacht cleaning company serving West Palm Beach, Palm Beach County, Broward County, and South Florida marinas.

In this policy, words like “we,” “us,” and “our” refer to DDR Yacht Cleaning. Words like “you” and “your” refer to website visitors, prospective clients, and current clients.

Information we collect

The information we collect depends on how you interact with us. In most cases, you provide information directly. In other cases, limited technical information is collected automatically when you browse our website.

Information you give us directly

When you request a quote or contact us, we may collect:

  • Your name
  • Phone number
  • Email address
  • Vessel type, size, or related details
  • Marina name, dock location, or service address
  • Service details you include in your message, such as cleaning scope, timing, upholstery needs, sanitation requests, or post-renovation work
  • Any other information you choose to include in emails, calls, or messages

You are not required to provide more information than is reasonably needed for us to understand your request. However, if you do not provide enough detail, we may not be able to prepare an accurate quote or schedule service.

Information collected automatically

Like most websites, our site may automatically receive certain technical information when you visit, such as:

  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring website or search terms, if available
  • General location information derived from your IP address
  • Date and time of your visit

This information helps us understand how the website is used, keep the site secure, and improve performance. It is not usually enough on its own to identify you by name.

How we use your information

We use personal information for practical business purposes, including to:

  • Respond to quote requests and general inquiries
  • Prepare service estimates and discuss scope of work
  • Schedule, confirm, and manage interior yacht cleaning appointments
  • Communicate with you before, during, and after service
  • Send service-related updates, invoices, or follow-up messages when appropriate
  • Maintain internal business records
  • Improve our website, service offerings, and customer experience
  • Protect against fraud, abuse, or security issues
  • Comply with legal, tax, insurance, or regulatory obligations

We use your information only for purposes that are reasonably connected to operating our business and serving you. We do not sell, rent, or trade your personal information to third parties for their own marketing.

How we share information

We keep your information within our business unless sharing is necessary for the reasons described below.

Service providers

We may share information with trusted vendors who help us run our business, such as:

  • Website hosting and infrastructure providers
  • Email or communication tools
  • Form processing or customer management systems
  • Payment, invoicing, or scheduling tools, if applicable

These providers are expected to use your information only to perform services for us and to protect it appropriately.

Legal and safety reasons

We may disclose information if we believe it is necessary to:

  • Comply with law, regulation, legal process, or government request
  • Enforce our agreements or protect our rights
  • Investigate fraud, security issues, or misuse of our services
  • Protect the safety of our team, clients, or the public

Business changes

If DDR Yacht Cleaning is involved in a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction. If that happens, we will take reasonable steps to ensure your information remains protected.

How long we keep information

We keep personal information only for as long as we reasonably need it. That usually means:

  • Quote and inquiry records: kept long enough to respond, follow up, and maintain a record of business communication
  • Client and service records: kept for the duration of our relationship and for a reasonable period afterward for billing, warranty, insurance, or legal purposes
  • Website technical data: kept for a limited period according to our hosting and security practices

When information is no longer needed, we take reasonable steps to delete it, anonymize it, or store it securely in archive form.

How we protect your information

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, loss, misuse, or disclosure. These measures may include access controls, secure hosting environments, and careful handling of client communications.

No website or business can guarantee perfect security. Please also use caution when sending sensitive information by email or online form. If you prefer, you are always welcome to call us at (516) 650-8966 to discuss your request.

Your choices and rights

You remain in control of your information. Depending on your situation, you may:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete information that we no longer need to retain
  • Ask us to limit how we use certain information
  • Opt out of non-essential marketing communications, if any are sent

To make a request, contact us at [email protected]. We may need to verify your identity before responding, especially if the request involves account or service records.

We will make reasonable efforts to honor valid requests in accordance with applicable law. In some cases, we may need to keep certain information for legal, insurance, accounting, or operational reasons.

Cookies and website data

Cookies are small text files stored on your device that help websites function properly. Our website may use essential cookies needed for basic site operation and security.

At this time, we do not use your personal information for unrelated advertising campaigns, and we do not sell website visitor data. If we introduce additional analytics, advertising, or tracking tools in the future, we will update this policy to explain what they collect and how you can control them.

Most browsers let you block or delete cookies through settings. Please note that disabling certain cookies may affect how parts of the website work.

Children's privacy

Our website and services are intended for adults requesting professional yacht cleaning services. We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this page.

If we make material changes, we may provide additional notice on the website or by other reasonable means. We encourage you to review this page periodically so you stay informed about how we handle your information.

Contact us

If you have questions about this privacy policy or how we handle your information, please contact us:

You can also reach us through our contact page to request a quote or send a message.